Current Opportunities
At Spaces and Experiences Student Residences
The S&E Student Residences are home to a vibrant and diverse community of University of Toronto students, located in the heart of downtown Toronto. Our team is dedicated to creating a safe, supportive, and engaging living environment that fosters academic success, personal growth, and meaningful connections. Working at S&E means being part of a collaborative community that values inclusion, leadership, and student well-being. Explore our current opportunities and discover how you can contribute to making our student residences a great place to live and learn.
Residence Don | Graduate House
Applications close: Thursday, March 12, 2026 at 9:00am EST
Community Building
Residence Dons cultivate a welcoming community by following the Residence Curriculum and organizing events and activities that encourage resident engagement, and foster connections between residents. They maintain a visible presence in their common spaces and community and provide outreach to residents in person and through email. Residence Dons support Floor Representatives and Residence Council initiatives and promote involvement in orientation and other events or initiatives.
Student Support
Serving as positive role models, Residence Dons demonstrate responsible behavior, good academic standing, and professionalism. Residence Dons build trust and foster well-being while engaging in intentional conversations with residents, practice active listening, and provide referrals to residence and/or campus resources while maintaining confidentiality and sound judgement.
Community Management
Residence Dons uphold university and residence policies by enforcing community standards and responding to incidents promptly and professionally. They facilitate roommate agreements, mediate conflicts, and maintain harmony within the residence. On-call responsibilities include conducting rounds, responding to queries and emergencies in-person, and ensuring building safety and security. Through consistent presence and accountability, Residence Dons help create a safe and respectful living environment for all residents.
Administration
Residence Dons submit: programming proposals and evaluations, reimbursements, and incident reports in a timely manner. Residence Dons communicate regularly with Residence Staff, attend all scheduled meetings, training sessions, and professional development sessions. They also assist with move-in and move-out procedures, Fall Campus Day, Residence Don hiring, residence tours, and room inspections. In addition to on call shifts, Residence Dons are also scheduled on a rotating basis to assist with assigned Residence Don tasks within the building.
Applicants must demonstrate that they meet the following qualifications:
- Hold a Standard First Aid and CPR certification valid throughout the contract period.
- Commitment to equity, diversity, and inclusion that fosters a positive, inclusive, and diverse community.
- Strong interpersonal and communication skills.
- Strong relationship-building skills, with the ability to connect authentically with residents and encourage meaningful engagement.
- Strong problem-solving and conflict-resolution abilities, with sound judgment.
- Demonstrated ability to serve as a positive role model and leader.
- Experience in student leadership, mentorship, or community engagement.
- Ability to manage multiple responsibilities and work independently.
- Experience in planning, organizing, or facilitating events, programs, or community-building initiatives.
- Experience living at Graduate House is highly desirable, though not required.
To be considered for this position, applicants must:
- Be a registered full-time graduate or second-entry student at the University of Toronto.
- Be available to work approximately 15 hours per week, with a mixture of scheduled dates/times, in addition to self-scheduled work (this includes to rotational overnight (5PM-9AM) and weekend (9AM-9AM) on call shifts).
- Be willing to live primarily at Graduate House Residence throughout the duration of employment.
- Have an ongoing in-person presence and in-person interaction with students in residence.
- Be able to attend all components of the mandatory training program (dates TBD).
- Be in good academic standing as most recently assessed by the University of Toronto.
- Have no outstanding Fall 2025 balance on ACORN as of December 2025.
- Residence Dons must be available to move into residence in early/mid April.
Residence Dons are welcome to accept other employment within or outside of the University, so long as it does not conflict or interfere with the fulfillment of their employment obligations in residence.
Many duties and responsibilities of a Residence Don are responsive to circumstances affecting the residence and its residents and are often spontaneous and incapable of being scheduled. Residence Dons are expected to promptly and appropriately address all such circumstances.
Residence Dons are required to remain on campus until at least the day after the last day of undergraduate exams in both December and April and should be prepared to work during reading weeks and long weekends on campus.
Each Residence Don will be assigned a room in Graduate House Residence valid during the employment contract period. In accordance with Canada Revenue Agency requirements, the value of the accommodation, as well as the meal stipend are considered taxable income.
As per the USW Residence Don MOA, Article 18, wages will be paid in recurring equal monthly instalments over the period of employment of the Residence Don equal to:
- Fifty per cent (50%) of the fee for a standard single room.
- A monthly meal stipend of $376.41 (as there is no meal plan provided)
- Notes:
- The amount above will also have applicable deductions before the final amount is issued.
- The amount(s) will be pro-rated for any period of residence closure (e.g. December or January, etc.) or any partial month of employment.
- As required by Article 18:04 of the Collective Agreement, a monthly deduction will be taken from these regular monthly net wages for the cost of the assigned room (billed at 50% of the fee for a standard single room)
Term of Employment: ASAP – August 5, 2026
Summer Residence Assistant
Applications close: Sunday, March 8, 2026 at 11:59pm EST
On-Call Support – Summer Residence Assistants participate in a rotating on-call schedule that involves responding to a variety of after-hours needs. This may include responding to guest/resident concerns, behavioural issues, facilities matters, building evacuations, and other timely matters. During each 12-hour on-call period, Summer Residence Assistants are required to conduct a series of building rounds and remain in the residence.
Resident and Guest Support – Summer Residence Assistants are responsible for assisting residents as they navigate a variety of housing-related issues. This may include mediating disagreements, liaising about facilities concerns, and more.
Guest Services – Summer Residence Assistants help with guest check-ins and check-outs, including accommodating late arrivals and early departures to ensure a smooth guest experience. They respond to guest inquiries, provide information on residence policies and amenities, and address concerns and escalating issues as needed.
Event Support – Summer Residence Assistants assist other staff in planning and executing events for guests and residents. Events are hospitality-oriented and may include BBQs, meet-and-greets, city excursions, etc.
Administrative – These responsibilities include attending training and regular meetings, documenting incidents and concerns, disseminating communications, and other administrative functions.
To be considered for this opportunity, applicants must:
- be willing to live at their assigned S&E Student Residences (Knox Residence, Chestnut Residence, or Oak House) throughout the duration of employment
- be able to attend all components of mandatory training April 27 – May 1, 2026 between 9:00AM-5:00PM)
Applicants must demonstrate that they meet the following qualifications:
- Minimum 1 year of experience in hospitality, customer service, or front desk role, preferably in a student residence, hotel, or short-term accommodation setting.
- Experience as a Residence Don or a similar role is considered a strong asset.
- Valid Standard First Aid and CPR C certification (or willingness to obtain before employment).
- Strong customer service skills, including active listening, problem-solving, and conflict resolution.
- Experience working with diverse guests, clients, or communities.
- Proven ability to lead and collaborate with others in a team environment.
- Ability to work independently, take initiative, and reliably complete tasks.
Strong organizational skills, with the ability to manage multiple priorities and respond to urgent or unexpected situations with flexibility. - Sound judgment and critical thinking when handling guest/student concerns, incidents, and operational challenges.
- Excellent interpersonal, communication, and time management skills.
- Experience using StarRez, Cloudbeds, or similar.
Summer Residence Assistants are paid $20.00 / hour and are provided with a single room in their assigned S&E Student Residence (one of Knox Residence, Chestnut Residence, or Oak House Residence). A summer meal plan will also be provided to those assigned to Chestnut Residence and Knox Residence as a taxable benefit.
Term of Employment: April 27, 2026 – August 24, 2026